Privacy policy
Data controller
Vetiwork, Avenue de l’Environnement, Ksibet el-Médiouni, Tunisia.
Contact: commercial@vetiwork.tn, +216 27 666 090.
Legal framework
Your personal data is processed in accordance with Tunisian Organic Law No. 2004-63 of 27 July 2004 on the protection of personal data.
Data collected
The request form collects the company name, contact name, email address, phone number, the description of your needs, optional details (range, sector, quantities, sizes, preferred date) and attached documents. Only the information needed to study your request is required.
Purpose and consent
This data is used only to study your request, prepare a proposal and communicate with you. Your contact details are recorded in our customer file to follow up your requests. It is processed with your consent, given in the form. It is never sold, rented or used for other purposes without your agreement.
Recipients
Authorised Vetiwork staff process requests received at commercial@vetiwork.tn. Hosting and email providers support the technical operation of these services. Attached documents are never published: they are sent to the sales team through a personal download link, valid for 30 days, and are only accessible to authorised people.
Hosting and technical services
The website is hosted by o2switch, Chemin des Pardiaux, 63000 Clermont-Ferrand, France, www.o2switch.fr.
To protect itself against automated submissions, the form uses the Google reCAPTCHA service, which receives technical data (IP address, browser information, interactions with the page).
Retention period
Requests and their documents are kept for 24 months from the date of receipt and then deleted automatically. This period applies to requests submitted through this website and their attachments. Contact details in the customer file are deleted with the last request kept.
Security
The website uses an encrypted connection (HTTPS). Documents are stored outside the public area of the website, access to the administration is protected by two-factor authentication and data is backed up regularly.
Your rights
You have the right to access and correct your data and to object to its processing, and you may ask for it to be deleted. To exercise these rights, write to commercial@vetiwork.tn or to the postal address above. You may also contact the Tunisian National Authority for the Protection of Personal Data (INPDP).
Audience measurement
With your consent, given in the banner shown on your first visit, the website uses Google Analytics (Google Ireland Limited) to measure its traffic: pages viewed, visit duration, device type and approximate origin. IP addresses are anonymised and no data is used for advertising. Without your consent, Google Analytics is not loaded. This data may be processed outside Tunisia by Google.
These statistics are kept for 14 months at most. You can change your mind at any time with the “Manage cookies” link at the bottom of every page.
Cookies
The website uses technical cookies required for it to work (session and form security) and, only with your consent, Google Analytics audience measurement cookies (names beginning with “_ga”). It uses no advertising trackers. Google reCAPTCHA may set its own cookies when the form is used.